Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through Stripe)
- Body measurements for custom fitting
- Design preferences and inspiration images you upload
- Communications with our team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your custom orders
- Create personalized design concepts
- Communicate with you about your orders
- Send order updates and shipping notifications
- Improve our services and design processes
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors (Stripe) for secure transactions
- Shipping carriers to deliver your orders
- Service providers who assist our operations
- Legal authorities when required by law
4. Data Security
We implement industry-standard security measures to protect your information. Payment processing is handled by Stripe, a PCI-compliant payment processor. We do not store your complete credit card information on our servers.
5. Your Images and Designs
Inspiration images you upload are used solely for creating your custom design. We may retain design concepts and completed work for our portfolio unless you opt out.
AI-generated design concepts are created using secure, privacy-respecting services. Your uploaded images are not used to train AI models.
6. Cookies and Tracking
We use essential cookies to maintain your session and shopping cart. We may use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
7. Data Retention
We retain your order information for accounting and legal purposes. You may request deletion of your personal information by contacting us, subject to legal retention requirements.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request your data in a portable format
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights, please contact us through our website.